HELM does the admin so you can stay in the work. Customer messages answered, jobs booked, quotes sent, invoices chased, whether you're a one-person PT or a five-bay garage.
No card needed. Cancel anytime.
Tap your trade to jump to the live demo and chat with HELM yourself.
Have a go yourself.
Pick your trade to see HELM running for that business. Then scroll down to chat with HELM yourself.
See it work.
One message in. One booking out. Everything in between, automated.
What you'd save with HELM.
Typical UK garages lose ~15% of bookings to no-shows and pay 1.7-2.0% per card transaction. HELM takes a deposit at booking, fills the slot if someone no-shows, and processes payments at lower rates, saving you twice.
Plus same-day invoicing means your money lands days faster, and HELM never invents a price (every £ on a customer quote is approved by you or in your catalogue).
Assumptions: 1.75% blended fee on a typical UK card terminal; HELM-managed card processing at 1.4% + 20p per transaction; average job £180; no-show rate 15% → 4% with deposit-at-booking; £150 average lost work per no-show. Conservative figures from published UK garage benchmarks, your real numbers will vary, and we'll show you per-shop estimates on a call.
What HELM does.
Designed to remove the admin, not the people.
Answers your WhatsApp and email
Every customer message lands in one place. HELM replies in your tone, knows who's messaging, and books them in, even at 9pm on a Sunday.
Books and confirms jobs
Holds your diary. Proposes times that actually work. Confirms the day before. No-shows drop, double-bookings disappear.
Chases the money
Renewals, services due, unpaid invoices. Politely and persistently followed up, in your name, in your voice.
Sends quotes and invoices
Drafts the quote from the conversation. Sends the invoice the moment the job's done. Customers approve with one tap.
Writes the post-job summary
Branded PDF with photos, line items, costs, and what to watch for next time. Customers forward it to their accountant.
Tells you what needs you
One short morning brief: what got booked overnight, what got paid, what needs your eyes. About two minutes of admin a day.
Answers your phone too. New.
An AI receptionist that picks up when you can't, knows your prices, hours and diary, and books the caller in, in a natural voice. Switched on for you on request.
Set up in minutes. It does the rest.
Most of the work is reading you, not configuring you. Point it at your website and it learns the business.
Reads your website
Paste your site and HELM pulls your services, prices, hours and tone, so it sounds like you from the first message. No forms to fill.
Prices your way
Fixed, per hour, per unit, day rate or quote-on-site. It quotes each service the right way, and never invents a number it cannot stand behind.
Knows your hours, and your emergencies
Set when you are open and what counts as urgent. A normal message waits till morning; a word like 'flooding' reaches you at 11pm.
Stays in your patch
Give it your travel radius and it turns down jobs too far out, politely, instead of booking you a 40-minute drive for a 20-minute job.
Says no, nicely
Tell it what you don't do and it refers those enquiries on with a kind word, rather than taking work you'll have to unpick later.
Sounds as human as you want
You choose how it answers 'are you a real person?', open about being an assistant, or simply discreet. It never lies about it.
Built for hands-on work, solo or team.
Same brain. Different vocabulary. Whether it's you on your own or a shop floor of ten.
MOTs, services, parts, courtesy cars. Live now.
Hair, lashes, brows, nails. Knows each client's regulars.
Sessions, programmes, payments, no-show recovery.
Round-day reminders, gutters add-on, paid same day.
Recalls, treatment plans, reminders, payment plans.
Hours-tracking, rebooks, test-day comms, theory chase.
Recurring slots, parent comms, progress updates, invoicing.
On-the-road bookings, deposits, location confirms.
Vaccinations, recalls, prescription refills, post-op check-ins.
Course of treatment, sliding scale, missed-session chase.
Recurring bookings, route admin, photo updates.
Quoting from the van, parts ETA, customer updates.
HELM scales down to a one-person business and up to a multi-site team. Same product, different shape.
How it shows up.
No new app for your customers. No app for you either.
For your customers
They WhatsApp the same number they always have. They reply to your emails. HELM picks up. They never know they're talking to anything other than your team.
For your team
WhatsApp the bot 'show today', get today's board. 'Approve 4f3', done. The mechanic / stylist / clinician marks a job done from the floor in one message. HELM does the rest.
For you, the owner
A web dashboard kept up-to-date by HELM in real time. Today's board. Customer history. The audit log of everything HELM did. Override anything in one tap.
Pay for outcomes, not channels.
Two plans, WhatsApp and email included in both. Reactive answers everything for you. Growth goes one step further and brings the money back through the door. No contracts, no setup fees, 14-day free trial.
- ✓ Answers your WhatsApp 24/7
- ✓ Books and reschedules jobs
- ✓ Confirmations by WhatsApp and email
- ✓ Full dashboard, owner controls
- ✓ Everything in Reactive
- ✓ Recall and rebooking chases
- ✓ Lapsed-customer win-backs
- ✓ No-show prevention
- ✓ Monthly "revenue recovered" report
- ✓ Everything in Growth, every site
- ✓ Multi-site head-office dashboard
- ✓ Cross-site KPIs + revenue rollup
- ✓ SLA + named account manager
- ✓ Onboarding workshop included
Running a trade body, consultancy or franchisor with members you'd onboard at scale? Talk to partnerships about white-label →
WhatsApp and email included in every plan. Any per-message network fees are billed at provider cost (WhatsApp pennies per chat). No markup, no surprises.
Stuff people ask before signing up.
Does it replace WhatsApp? +
Does my customer know it's AI? +
What if the AI gets it wrong? +
Does it cost per message? +
Do I need to set up the messaging myself? +
What happens to my data if I leave? +
Can I trial it without giving you a card? +
Something else? Email louis@helmai.co.uk and we'll come back to you within a working day.