Mr Patel

Customer since Mar 2022 · 7 visits · £1380 lifetime · loyal regular

Contact

+44 7700 900 411

22 Beech Drive

BR3 1NB

Prefers WhatsApp

AI tone with this customer

Polite, direct, technical

Likes the service history numbers. Uses 'cheers' to close. Doesn't haggle.

Tuned from 42 message exchanges. Edits you make to drafts adjust this automatically.

Next AI action

Confirm 12pm slot today

Today at 09:30

See draft ↓

"Morning Mr Patel, all set for 12 today for the Audi service. Courtesy car ready when you arrive."

What the AI knows about them

5 learned facts

• Audi A4 2018, last full service 14 May 2025 at 68k. visit 14 May 2025
• Always asks for the courtesy car, returns it spotless. pattern, 6 of 7 visits
• Wife (Reena) sometimes drops the car off, knows her by name. visit 14 May 2025
• Cambelt due at 80k , flag next service. visit 22 Nov 2024
• Pays card on collection, never asks for invoice in advance. pattern, 7/7 visits

Facts are extracted automatically from messages. Edit or remove any you don't want the AI to use.

5 total

Full service · Audi A4 £240

14 May 2025 3h by Tom paid

Brake fluid change £85

11 Nov 2024 1h by Tom paid

MOT £54

22 Mar 2024 45m by Tom paid

Full service · Audi A4 £230

14 May 2024 3h by Tom paid

Tyre fit (2x rear) £190

08 Jan 2024 40m by Tom paid

last 6

all good for 12 wed mate

yesterday 19:11

Brilliant, see you 12 tomorrow Mr Patel. Courtesy car will be ready.

yesterday 19:12 · AI

Hi Mr Patel, you're booked for the full service Wed 12pm, can you confirm? Courtesy car is yours for the day.

Sun 18:00 · AI

cheers tom, can i drop off wed morning for service

Sun 16:30