Pipeline

Active pursuance.

The AI is working on these for you in the background. Recall windows, quote chases, follow-ups, unpaid invoices. You only step in if you want to override.

Recurring recalls

Customers due for the work they had last time. MOT, full service, annual check.

2 open · £460 est. value

Mrs Bowen MOT due Mini Cooper · MOT expires 04 Jun due in 10 days

Books her MOT every year within a week of reminder. · Last touch 04 Jun 2025 · Next AI nudge tomorrow 09:00

See AI draft for next nudge ↓

"Morning Mrs Bowen, the Mini's MOT is due 4 Jun. Want me to slot you in for the week before?"

Mr Ng Service due Honda Civic · last serviced May 2025, 12k since due in 2 weeks

Annual service customer 3 years running. · Last touch 22 May 2025 · Next AI nudge Mon 26 May 09:00

See AI draft for next nudge ↓

"Hi Mr Ng, you're about due your annual service on the Civic, want me to find you a slot?"

Quotes awaiting reply

AI follows up at +2 days, +5 days, +10 days. Each nudge persona-matched.

2 open · £240 est. value

Aisha Yusuf Diagnostic today Astra overheating, quoted £60 diag + repair tbc in today

First-time customer, watch tone. · Last touch yesterday · Next AI nudge after diagnosis

Sam Brewer Quoted £180 Clutch inspection, may lead to full clutch job +2 days, no reply

Inspection is loss-leader, real job is £700-900 clutch. · Last touch 22 May (initial quote) · Next AI nudge tomorrow 09:00

See AI draft for next nudge ↓

"Hi Sam, just checking if you wanted me to slot in the clutch inspection this week?"

Post-job follow-ups

+24h check-in. Helps reviews, catches issues early, prompts the next job.

1 open · £0 est. value

Mr Patel Service today Audi A4 full service check-in due after

Likes a follow-up text 2 days post-service. · Last touch today (booking confirm) · Next AI nudge Fri 28 May 09:00

See AI draft for next nudge ↓

"Hi Mr Patel, hope the Audi's running sweet after Wednesday's service, any issues let me know."

Unpaid invoices

Chase ladder. Polite at +3 days, firmer at +7, escalates to you at +14.

1 open · £140 est. value

Mrs Cole Invoice £140 Sent 15 May (MOT + retest) +9 days, 2 nudges

Always pays, usually slow week 2-3. · Last touch 22 May (firm reminder) · Next AI nudge tomorrow 09:00

See AI draft for next nudge ↓

"Hi Mrs Cole, just a final check on the £140 from 15 May, can I take card today?"

Dormant regulars

Customers who used to come regularly and have gone quiet for 3+ months.

1 open · £0 est. value

The Meads Was regular 2 cars, annual MOTs stopped 2024 quiet 13 months

Might have moved, worth a soft check. · Last touch 14 Apr 2024 (Volvo MOT) · Next AI nudge Mon 26 May 09:00

See AI draft for next nudge ↓

"Morning, realised it's been a while, hope both cars are still going strong. Around if you ever need a hand."

Pursuance health

Outreach last 30d

54 replied · 22 booked

Reply rate

62%

+8% vs last month

Recovered revenue

£2340

Bookings from AI nudges, last 30d

Suppressed

Customers paused by you